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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sally Webber

Sally Webber

October 27, 2025

5  out of  5
rating by Sally Webber
"Have been with this agency for 25 years. They have handled rental, auto and life insurance for me. Laura is great to work with and has gone over and above to handle my questions and concerns!"
We responded:
"Thank you, Sally, for your long-standing trust in our agency over the past 25 years. We're glad to hear that Laura has been able to assist you effectively with your insurance needs. We appreciate your feedback and look forward to continuing to serve you."
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SeAnne Gregory

October 23, 2025

5  out of  5
rating by SeAnne Gregory
"Good customer service and quick responses. Matt & his team keep have good communication and are very friendly."
We responded:
"Thank you, SeAnne, for your kind words and for highlighting our team's communication and friendliness. We're glad to hear that you had a positive experience with us. If there's anything else we can do for you, just let us know."
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Renee Baker

October 16, 2025

5  out of  5
rating by Renee Baker
"Matt and Cassie are always incredibly helpful and always very friendly. I know they have my best interest at heart which makes me very appreciative!!"
We responded:
"Thank you, Renee, for your kind words about Cassie and myself. It's great to hear that you feel supported and valued by our team. We appreciate your trust in us!"
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Colleen Peters

September 9, 2025

5  out of  5
rating by Colleen Peters
"Just went over all of our insurance. Found out that State Farm now offers insurance to cover water and sewer lines. That’s a great deal. Matt has always looked out for us! Thanks Matt!"
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Dylan Freedom

September 9, 2025

5  out of  5
rating by Dylan Freedom
"Great service. Fast and efficient. Was able to bundle auto with renters and save money."
We responded:
"Thanks for choosing us, Dylan! We’re committed to protecting what matters most to you today and in the future. We look forward to serving you for years to come! "
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Dallin Transtrum

September 8, 2025

5  out of  5
rating by Dallin Transtrum
"So easy to work with if you live in liberty mo this is the place to go"
We responded:
"Thank you, Dallin, for your kind words and for choosing us for your insurance needs. We're glad to hear that your experience was smooth and convenient. If you ever need anything else, feel free to reach out."
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Kelsey Cowden

September 7, 2025

5  out of  5
rating by Kelsey Cowden
"Matt and his team are very friendly and always available to help you find great policies at a good price!"
We responded:
"Thank you, Kelsey, for your kind words! We're glad to hear that you find our team friendly and helpful in finding the right policies. We appreciate your support!"
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Cody H

August 21, 2025

5  out of  5
rating by Cody H
"I would highly recommend this office to deal with any insurance needs! They will make sure you are taken care of. They do an outstanding job with up keeping with their customers at a timely fashion! The staff is great and makes the process smooth! 10 out of 10!!"
We responded:
"We’re so grateful for your five-star review! Our team works hard to provide expert guidance and a smooth experience, and we’re thrilled to know we met your expectations. Thank you for choosing us! "
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Khiet Nguyen

July 21, 2025

5  out of  5
rating by Khiet Nguyen
"We recently switched our insurance to Matt Kelly State Farm and Laura was able to help us with lowering our costs and providing the same coverage as our pervious. I have been working with Laura and she is awesome. She is always on top of things and very helpful. We appreciate it! Thank you!"
We responded:
"Thank you, Khiet, for your review! It's great to hear that Laura has been able to assist you effectively with your insurance needs. We appreciate your trust in us and look forward to continuing to serve you."
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Patrick Reynolds

July 17, 2025

5  out of  5
rating by Patrick Reynolds
"I can always count on Cassie for outstanding and prompt service. High marks for her friendliness, upbeat personality, and job knowledge. Mainly, I can put my total trust in her! I also commend the other staff as well that I speak with on occasion. Keep up the good work team!"
We responded:
"Patrick, thank you for your kind comments. It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Cassie cares a lot about our customers."
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Lita 2025

July 12, 2025

5  out of  5
rating by Lita 2025
"I was with State Farm for a few years. I got married and my husband took over insurance things he switched us to progressive and they were awful. I suggested he try State Farm with Matt Kelly. I told him how I never had any issues with them and we had way better coverage for a little less than progressive. Cassie took great care of us and was able to answer all of our questions and explained things that we didn’t know. I’m so glad to be back with them."
We responded:
"Thank you, Lita 2025, for sharing your experience with us. We're glad to have you back and to hear that Cassie was able to assist you effectively. If you have any more questions or need further assistance, feel free to reach out. "
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Gabriella Whitman

June 4, 2025

5  out of  5
rating by Gabriella Whitman
"The crew at this State Farm is incredibly helpful! Always answers the phone, and doesn’t given any trouble when you need assistance. Not to mention, they are by far the cheapest for car insurance and renters insurance. Trust me! I’ve gotten quotes elsewhere, and none compete! They have amazing student discounts. Thank you guys for what you do!"
We responded:
"Thank you, Gabriella, for sharing your positive experience with us! We're glad to hear that our team has been helpful and that you're satisfied with our rates and discounts. Your trust and feedback mean a lot to us."
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Brenda Lazenby

June 3, 2025

5  out of  5
rating by Brenda Lazenby
"Great experience with the Matt Kelly office. I recently moved our business to his office from another agent. From the first call, Matt Kelley's office was friendly, knowledgeable and quick to answer our questions. I called their office yesterday to get a renter's policy for our daughter in college and within 10 minutes, I had exactly what I needed. Thank you Matt and team!"
We responded:
"Thank you, Brenda, for sharing your experience with our office. We're glad to hear that our team could assist you quickly and efficiently with your renter's policy needs. We appreciate your trust in us and look forward to continuing to serve you and your family. Take care!"
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Andrew Tasch

May 22, 2025

5  out of  5
rating by Andrew Tasch
"I’ve been acquainted with Matt for many years but this is the first time doing business. What an absolute pleasure. I initially worked with Laura. She was personable, professional and to the point. All the qualities I appreciate in business. She was how all professionals should conduct themselves."
We responded:
"We’re so happy to hear that you had a great experience! Your support means the world to us, and we’re always here whenever you need us! "
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Amanda Austin

May 7, 2025

5  out of  5
rating by Amanda Austin
"We’ve had them for years they treat us like family!!"
We responded:
"Thank you, Amanda, for your kind words and for being a part of our State Farm family for so many years! We're grateful for your trust and look forward to continuing to serve you. If there's anything you need, feel free to reach out anytime."
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Jeremy B

April 16, 2025

5  out of  5
rating by Jeremy B
"Have used Matt's office for our insurance for more than 20 years! Always a great experience. Cassie is fantastic to work with!"
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Erich Hellerich

April 4, 2025

5  out of  5
rating by Erich Hellerich
"Always a great experience with Matt Kelly office. Cassie is always a huge help and they know what insurance is best for you."
We responded:
"Thank you, Erich, for your kind words and for the great rating! We're happy to hear that Cassie and our team helped you well. We look forward to providing you with the best insurance solutions in the future."
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Samuel Coleman

March 18, 2025

5  out of  5
rating by Samuel Coleman
"We called and had our rates sent to us, then went into the Matt Kelly office. Laura was very helpful and Gabe was eager to have treats."
We responded:
"Hi Barbara, thank you for sharing your experience! We're delighted to hear you had a great interaction with our team. Laura is a valuable member, and Gabe loves welcoming clients, especially with treats! Your feedback inspires us to keep delivering excellent service. If you have any questions or need assistance, feel free to reach out."
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Betsy Smith

March 5, 2025

5  out of  5
rating by Betsy Smith
"Very helpful and responsive to any needs no matter how small. Laura is awesome."
We responded:
"Thanks, Betsy, for your great feedback! We're glad Laura could help you. Your satisfaction means a lot to us. If you need anything else, feel free to reach out."
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Mary Barger

February 20, 2025

5  out of  5
rating by Mary Barger
"Laura was great!! Very professional and worked with me to help solve my issues. Thank you!"
We responded:
"Thank you, Mary, for your wonderful feedback! We're thrilled to hear that Laura provided outstanding service. Your satisfaction is our highest priority, and we genuinely appreciate your kind words. If you require any further assistance, please feel free to contact us. "
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d j

February 11, 2025

5  out of  5
rating by d j
"If you are looking for a great insurance agent you can trust it’s Matt! He will work with you to find a policy that fits your needs at a great price!!"
We responded:
"It’s wonderful to hear such positive feedback, D J! We take great pride in making insurance simple and personalized for our clients. We’re so glad you had a great experience, and we’re always here to help! "
Profile photo of Warren Hragyil

Warren Hragyil

February 10, 2025

5  out of  5
rating by Warren Hragyil
"Very professional and helpful in all phases of my insurance needs. Laura is exceptionally patient and handles all of my questions/concerns in a timely manner"
We responded:
"We appreciate you, Warren! Building long-term relationships with our customers is what it’s all about, and we’re so happy to have you as part of our insurance family! "
Profile photo of Marie Elliott

Marie Elliott

February 10, 2025

5  out of  5
rating by Marie Elliott
"Professional and quick to respond. Excellent knowledge to answer all questions timely. Cassie was excellent to work with, thank you!!"
We responded:
"Thank you, Marie, for your wonderful feedback! We're thrilled to hear about your positive experience with Cassie. We genuinely appreciate your kind words. We look forward to continuing to serve your insurance needs."
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Tom Fiegener

February 3, 2025

5  out of  5
rating by Tom Fiegener
"They did a great job. They were very thorough and knowledgeable. I am very happy with my new insurance agent!"
We responded:
"Tom, thank you for the awesome feedback! We really appreciate it and are thrilled to have you on board with us! "
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Shealyn Nicole

January 31, 2025

5  out of  5
rating by Shealyn Nicole
"Matt and his team have always been amazing!! I love how great they are and how they are always able to help in any way with any questions I have, very good people, couldn't recommend them enough!"