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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tim Davis

Tim Davis

March 3, 2023

5  out of  5 rating by Tim Davis
"Laura did an amazing job helping me get my insurance put on my new camper promptly and my insurance paperwork to me so I could pick up my new camper. She was very polite and professional and saved me more money than expected too. 5⭐ Very highly recommend."

cary smithmier

February 27, 2023

5  out of  5 rating by cary smithmier
"Matt’s entire staff is helpful every time I call. Cassie is great to work with and always helps us with any issue we have. She is the best."

MrJohnson

February 23, 2023

5  out of  5 rating by MrJohnson
"I always receive great service when I contact my State Farm agent. Most recently, called in and spoke with Laura who was very helpful and very nice, she completed multiple tasks for me which consisted of an Auto Quote, Updating Cards and answered a few questions that I had. Very professional and a pleasure to speak with, my family has used State Farm for years and will continue to do so. Thank You!"

Christie Ross

February 16, 2023

5  out of  5 rating by Christie Ross
"After a review of my MIL's accounts, I noticed that she was being grossly overcharged for her car and home insurance. We promptly contacted Cassie with our State Farm agent, Matt Kelly, and she quickly confirmed that she was being overcharged and efficiently set my MIL up with the same coverage for half the cost. Thanks, Cassie and State Farm. We appreciate you so much!"

Kathy Barbeau

February 7, 2023

5  out of  5 rating by Kathy Barbeau
"We had a need to get a new car fast as ours bit the dust last Friday. I called Matt Kellys office and Laura Shadid answered. I told her we were looking at a car and would probably get it today! I asked her for estimates on what our new auto insurance payments would be. I had to call a few times to get her all the right information. Car buying is so stressful and Laura handled everything so quickly and efficiently!!! TY Laura for all your help today!"

Wendy Foster

February 4, 2023

5  out of  5 rating by Wendy Foster
"What a great staff. You never feel like you are just another client. They take the time to get to know their clients and treat you like family."

Brenlyn McCoy

February 3, 2023

5  out of  5 rating by Brenlyn McCoy
"Laura was a pleasure to work with! She got my policies taken care of in a timely manner while ensuring every one of my needs was met. Would definitely recommend to all my friends and family. Competitive rates and good people."

Andrew Schaltenbrand

February 3, 2023

5  out of  5 rating by Andrew Schaltenbrand
"As a customer since 2015, I can't say enough good things about Matt and the team. They are always there to take care of you and explain everything. In the times that I have needed help, they were friendly and extremely helpful. Highly recommend!"

Lawrence Leonard

February 2, 2023

5  out of  5 rating by Lawrence Leonard
"Above and beyond! I’ve been with this office for many many years Matt kelly and Ms. Cassie Roberts are readily available and extremely personable!"

Jan Allmon

February 2, 2023

5  out of  5 rating by Jan Allmon
"We have been with State Farm for years. They have always been friendly and helpful. We switched to Matt's office when we moved to the Northland. Cassie has always been knowledgeable and attentive. It's a pleasure doing business with this company!"

Ella Thompson

January 31, 2023

5  out of  5 rating by Ella Thompson
".Matt Kelly's office is always helpful to me and my husband. They always take time to explain everything need to know without hesitation. We truly appreciated their service"

Brent Wieck

January 30, 2023

5  out of  5 rating by Brent Wieck
"I’ve been with State Farm and Matt Kelly and his team for 5 years. They have been great to work with, are responsive and and give great all around customer service! I recently bought a new vehicle and after a five minute phone call they had everything set up to go. It’s nice to work with a team that makes everything so easy."

Zach Turpin

January 19, 2023

5  out of  5 rating by Zach Turpin
"I had the pleasure of having Cassie Robert's help me in updating my payment amd she was nothing but nice and very helpful."

Kelsey Vaughan

January 18, 2023

5  out of  5 rating by Kelsey Vaughan
"Great experience with Laura and Cassie they were so kind and helpful getting my new policies started!"

Jocelyn Miller

January 18, 2023

5  out of  5 rating by Jocelyn Miller
"Gets what I need done quickly and nice to work with!"

Melaney Beierle

January 16, 2023

5  out of  5 rating by Melaney Beierle
"Extremely fast customer service, pleasant and immediately solved my issue. I couldn’t ask for anything better! Thank you Matt Kelly and office staff"

Alexis Small

January 13, 2023

5  out of  5 rating by Alexis Small
"Matt and Cassie have helped our family through many life changes and policy updates. Every time we have a question or need to make a change the team is professional, quick, and friendly. Their customer service is beyond five stars!"

Karen Miller

January 12, 2023

5  out of  5 rating by Karen Miller
"I don't know what I would do without Cassie and Matt I depend on them 100%. They will go out of their way to help you I highly recommend them and State farm as well I'm very very happy and have been with them for years."

Lexi Talley

January 11, 2023

5  out of  5 rating by Lexi Talley
"My name is Alexandria Talley and I spoke with Laura at Matt Kelley's office, she was extremely helpful and walked me through every step of getting my vehicle insured and also secured me with renters insurance. She made it a very easy and pleasurable experience!!"

Jace Killian

January 11, 2023

5  out of  5 rating by Jace Killian
"My name is Alexandria Talley and I spoke with Laura at Matt Kelley's office, she was extremely helpful and walked me through every step of getting my vehicle insured and also secured me with renters insurance. She made it a very easy and pleasurable experience!!"

Dana Leeds

January 6, 2023

5  out of  5 rating by Dana Leeds
"Matt and Cassie have always treated all of my family members (all 7) with respect. They are promt to return calls and emails. They helped us wade through mess ups at corporate level due to multiple cars of the same model and year, always with patience and grace."

Ken Lewis

January 5, 2023

5  out of  5 rating by Ken Lewis
"I recently experienced a need to use my emergency road service. As a result of that service it was necessary for me to seek counsel on being reimbursed for that service according to my insurance coverage. Laura was the person at Matt's office that assisted me. She was not only professional and efficient in realizing my needs and accomplishing the results with little effort on my part and obviously more on hers, without me having to jump through a lot of extra hoops. She's very courteous, professional, and personable individual. And of course most of all (well not MOST) she laughed at my jokes. Good job Laura!"

Shari Young

January 5, 2023

5  out of  5 rating by Shari Young
"Hit a deer, called Matt Kelley the next morning, he made sure I was okay then transferred me to the claims people. Throughout this whole experience the whole state farm team have been very nice and helpful. If you want a agent and team who care and look out for you and your family call Matt Kelley today. (2) This is my second review for the State Farm Team. I have been with State Farm for many years with absolutely no complaints. They are a very caring team who care for their clients."

Leslie Hodge

December 30, 2022

5  out of  5 rating by Leslie Hodge
"We recently had a large upgrade to our home and were concerned about the affect should an incident occur. We were very pleased with the effort and time Matt spent with us to ensure that our coverage was properly updated. The discussion was very professional and extensive and has greatly relieved us from the concerns we had! Also, Matt knew we only had one vehicle and pointed out to us that, for a small additional cost, we could add significantly more coverage for a rental vehicle should the need ever arise. Matt has been our insurance representative since the early 2000's! Thank you, Matt!"

Austin Cecil

December 12, 2022

5  out of  5 rating by Austin Cecil
"Cassie Roberts was very quick to respond to my inquiry about opening my state farm account when I needed information. I appreciate the considerate response time and the effective way she handled my concern. Thank you Cassie."